To formulate coherent and effective development and communication strategies, municipal governments must understand the dynamics specific to their community, now more than ever. No strategy can be effective without an informed analysis of the actual needs of the population.
In 1996, Leger developed recognized expertise at the municipal level in Quebec when it created the Municipal Indicator research model, which measures citizen satisfaction with services offered by their municipality and the importance that should be given to these services in order to identify action priorities.
- Municipal Indicator
- Organizational Climate Study