{"id":19926,"date":"2024-04-10T20:53:18","date_gmt":"2024-04-11T00:53:18","guid":{"rendered":"https:\/\/leger360.com\/steve-mcdonald\/"},"modified":"2025-08-08T07:34:59","modified_gmt":"2025-08-08T11:34:59","slug":"steve-mcdonald","status":"publish","type":"page","link":"https:\/\/leger360.com\/en\/steve-mcdonald\/","title":{"rendered":"Steve McDonald"},"content":{"rendered":"

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Steve McDonald<\/span><\/h1>\n

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Executive Vice-President, Operations<\/p>\n

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Steve is a seasoned and accomplished market research operations expert with over 20 years of experience at major Canadian firms and, more specifically, at Leger since 2013. He has held and excelled at various positions throughout his career, ranging from telephone interviewer to call center supervisor, to director of call center operations, and finally executive vice-president of operations. <\/span><\/p>\n

Steve oversees Leger\u2019s entire operations department, including experienced teams of survey programmers, project managers, coders, call center managers\/supervisors and the internal translation team. <\/span><\/p>\n

He is responsible for the overall management of all operational units, structuring operational workflow and guiding his teams in the interests of efficiency and improved performance, with the ultimate goal of achieving customer satisfaction. <\/span><\/p>\n

Steve\u2019s career path has enabled him to contribute to the company\u2019s expansion and growth through his operational expertise and team management skills.<\/span><\/p>\n

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Steve McDonaldExecutive Vice-President, OperationsSteve is a seasoned and accomplished market research operations expert with over 20 years of experience at major Canadian firms and, more specifically, at Leger since 2013. He has held and excelled at various positions throughout his career, ranging from telephone interviewer to call center supervisor, to director of call center operations, and finally executive vice-president of operations. Steve oversees Leger\u2019s entire operations department, including experienced teams of survey programmers, project managers, coders, call center managers\/supervisors and the internal translation team. He is responsible for the overall management of all operational units, structuring operational workflow and guiding his teams in the interests of efficiency and improved performance, with the ultimate goal of achieving customer satisfaction. Steve\u2019s career path has enabled him to contribute to the company\u2019s expansion and growth through his operational expertise and team management skills.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-19926","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSteve McDonald - Leger<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leger360.com\/en\/steve-mcdonald\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Steve McDonald\" \/>\n<meta property=\"og:description\" content=\"Steve McDonaldExecutive Vice-President, OperationsSteve is a seasoned and accomplished market research operations expert with over 20 years of experience at major Canadian firms and, more specifically, at Leger since 2013. 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