{"id":4479,"date":"2023-12-18T14:27:17","date_gmt":"2023-12-18T14:27:17","guid":{"rendered":"https:\/\/leger360.com\/?page_id=4479"},"modified":"2025-11-25T15:11:58","modified_gmt":"2025-11-25T20:11:58","slug":"retail","status":"publish","type":"page","link":"https:\/\/leger360.com\/en\/retail\/","title":{"rendered":"Retail"},"content":{"rendered":"

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Retail<\/h1>\n

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Adapt and thrive with retail research<\/span>\u00a0<\/span><\/h1>\n

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Succeed long-term and navigate the changing retail landscape.<\/p>\n

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Get strategic retail intelligence<\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.4″ _module_preset=”default” width_tablet=”” width_phone=”80%” width_last_edited=”on|phone” custom_padding=”||6px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][dsm_card title=”Does your brand have what it takes to stand out from the competition?” image_as_background=”off” image_width=”50%” badge_background_color=”#2E2E30″ content_padding=”20px|20px|20px|10px|false|false” button_url_new_window=”1″ content_padding_tablet=”” content_padding_phone=”” content_padding_last_edited=”on|desktop” _builder_version=”4.24.0″ _module_preset=”default” badge_text_color=”#FFFFFF” header_font=”Aptos Semi Bold||||||||” header_font_size=”24px” header_line_height=”1.1em” background_color=”#FFFFFF” custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_custom_padding=”10px||10px||true|false” custom_margin=”0px||||false|false” custom_padding=”25px|25px|25px|25px|true|true” custom_padding_tablet=”25px|25px|25px|25px|true|true” custom_padding_phone=”25px|25px|25px|25px|true|true” custom_padding_last_edited=”on|desktop” header_font_size_tablet=”24px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” border_radii=”on|10px|10px|10px|10px” locked=”off” global_colors_info=”{}” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover”]<\/p>\n

How can you better connect with your customers and expand into new territory? How do you navigate technological, economic, and other challenges?<\/span><\/p>\n

We know you need insights you can trust to make informed decisions and plan, and we\u2019re here to help. Whether you need to make big-picture brand decisions or tactical tweaks, we have you covered.\u00a0<\/span><\/p>\n

We\u2019re not just market researchers\u2014we are retail experts who are your dedicated allies in understanding what truly matters to your customers to help you succeed. Let\u2019s move the needle at your business together.<\/span><\/p>\n

Some of our satisfied clients include The Home Depot, Decathlon, Metro, Sephora, and more.\u00a0<\/span><\/p>\n

[\/dsm_card][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][dsm_card_carousel slide_to_show=”1″ speed=”800″ autoplay=”off” infinite=”off” equal_height=”on” arrows=”off” dots=”off” touch_move=”on” stretch_image=”off” arrow_color_tablet=”” arrow_color_phone=”#EEEEEF” arrow_color_last_edited=”on|phone” admin_label=”Industries Slider” _builder_version=”4.24.3″ _module_preset=”default” badge_font=”Aptos||||||||” header_text_color=”#FFFFFF” body_font=”Aptos||||||||” body_text_color=”#FFFFFF” custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” custom_margin=”0px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”30px||30px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” border_radii_image=”on|10px|10px|10px|10px” locked=”off” global_colors_info=”{}” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover”][dsm_card_carousel_child admin_label=”Case study 1″ title=”Major pet product manufacturer launches new product” image=”https:\/\/leger360.com\/wp-content\/uploads\/2024\/01\/Pet-product-manufacturer-case-study.jpg” image_width=”100%” badge_custom_position=”on” badge_background_color=”#2E2E30″ badge_padding=”15px|15px|15px|15px|true|false” button_text=”Learn more” button_url=”\/wp-content\/uploads\/2024\/01\/Case-study-Supporting-a-major-pet-product-manufacturer-with-a-new-product-launch.pdf” button_url_new_window=”on” image_width_tablet=”100%” image_width_phone=”100%” image_width_last_edited=”on|phone” badge_left_position_tablet=”2.5rem” badge_left_position_phone=”2.5rem” badge_left_position_last_edited=”on|desktop” content_padding_tablet=”” content_padding_phone=”” content_padding_last_edited=”on|desktop” _builder_version=”4.24.0″ _module_preset=”default” badge_font=”Aptos||||||||” badge_text_color=”#FFFFFF” header_font=”Aptos||||||||” header_text_color=”#000000″ header_font_size=”28px” body_text_color=”#000000″ subhead_text_color=”#000000″ custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#000000″ button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_alignment=”left” button_custom_margin=”20px|||0px|false|false” button_custom_margin_tablet=”||||false|false” button_custom_margin_phone=”||||false|false” button_custom_margin_last_edited=”on|phone” button_custom_padding=”10px||10px||true|false” button_custom_padding_tablet=”||||false|false” button_custom_padding_phone=”||||false|false” button_custom_padding_last_edited=”on|phone” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover” parent_button=”on” parent_button_icon=”$” parent_header_level=”h4″ parent_stretch_image=”off”]<\/p>\n

See how we leveraged pet influencer feedback to provide innovative insights and recommendations on product selection.<\/span><\/p>\n

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Stay ahead <\/span>of the competition<\/h2>\n

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In addition to custom qualitative, quantitative, or hybrid research, some of our retail market research expertise you can leverage includes:<\/span><\/p>\n

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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Segmentation” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.23.3″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Understand your target customers so you can better personalize your communications. We go beyond demographics and include behavioral, attitudinal, and psychographic variables.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Attitude and usage studies ” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Optimize your positioning and refine your strategy by better understanding what customers think of your (and your competitors\u2019) products and how they use them.<\/span>\u00a0<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Competitor analysis” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Explore where you sit on important KPIs relative to your competitors and stay prepared for the future.\u00a0<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” toggle_icon=”P||divi||400″ icon_color=”#22434A” _builder_version=”4.24.0″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font=”Aptos Bold|700|||||||” toggle_font_size=”20px” toggle_line_height=”1.2em” body_font=”Aptos||||||||” body_text_color=”#000000″ toggle_font_size_tablet=”16px” toggle_font_size_phone=”13px” toggle_font_size_last_edited=”on|desktop” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”rgba(46,91,97,0.2)” locked=”off” global_colors_info=”{}”][et_pb_accordion_item title=”BLANK – DO NOT DELETE” open=”on” _builder_version=”4.23.1″ _module_preset=”default” custom_css_main_element=”display:none;” global_colors_info=”{}”]<\/p>\n

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Market entry research” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Strategize for success when entering new markets with our proven success model and regional expertise. <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Customer experience (CX) research” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Build customer loyalty and increase satisfaction by understanding each touchpoint your customers have with your brand.<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Pricing analysis” icon_color=”#ED1C24″ toggle_icon=”L||divi||400″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Understand consumers\u2019 willingness to pay for different options so you can set the optimal prices for your products and maximize your revenue. <\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23.4″ _module_preset=”default” background_color=”#EEEEEF” custom_padding=”30px||50px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”0px||3px||false|false” custom_padding_tablet=”0px||3px||false|false” custom_padding_phone=”0px||3px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”500a6429-ae24-487e-8201-265bdf91927e” text_text_color=”#000000″ header_font=”Aptos Bold|700|||||||” header_text_color=”#000000″ header_line_height=”1.2em” header_2_font=”Aptos||||||||” header_2_text_color=”#000000″ header_2_font_size=”50px” header_2_line_height=”1em” width=”100%” width_tablet=”90%” width_phone=”100%” width_last_edited=”on|desktop” custom_margin=”30px||0px||false|false” header_font_size_tablet=”” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

What makes us different<\/span>?<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px|||0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][dsm_image_accordion image_accordion_animation=”push_right” image_accordion_animation_sequence=”on” disabled_on=”on|on|off” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”30px||||false|false” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|desktop” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}”][dsm_image_accordion_child expanded_item=”on” image_accordion_src=”https:\/\/leger360.com\/wp-content\/uploads\/2023\/12\/retail1.jpg” title_text=”retail1″ image_accordion_title=”Dedicated experts with regional expertise” image_accordion_desc=”Our experts have been deeply immersed in retail for decades. Benefit from partnering with a team that understands your regional reality and how your competitive set differs from place to place.
\n” ia_align_horizontal=”left” ia_align_vertical=”bottom” overlay_content_padding=”10px|10px|10px||false|false” overlay_color=”rgba(46,46,48,0.75)” _builder_version=”4.23.4″ _module_preset=”default” title_level=”h3″ title_font_size=”28px” desc_font_size=”16px” custom_margin=”|25px|||false|false” custom_padding=”|95px|15px|35px|false|false” border_radii=”on|25px|25px|25px|25px” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/dsm_image_accordion_child][dsm_image_accordion_child image_accordion_src=”https:\/\/leger360.com\/wp-content\/uploads\/2024\/01\/20240116-Website-Retail-page-Accordian-graph-Analytics.jpg” title_text=”20240116-Website-Retail page-Accordian graph-Analytics” image_accordion_title=”Advanced analytics” image_accordion_desc=”When you need to go beyond traditional market research and uncover deeper insights, you can rely on our close partnership with the Leger Analytics team. We can gather new data and leverage the data you already have to help you improve your strategy.
\n” show_ia_button=”on” ia_button_text=”Learn more” ia_button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5ODAifX0=@” ia_button_link_target=”1″ ia_align_horizontal=”left” ia_align_vertical=”bottom” overlay_content_padding=”10px|10px|10px||false|false” overlay_color=”rgba(46,46,48,0.6)” _builder_version=”4.24.1″ _dynamic_attributes=”ia_button_link” _module_preset=”default” title_level=”h3″ title_font_size=”28px” desc_font_size=”16px” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_border_color=”RGBA(255,255,255,0)” button_use_icon=”on” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_custom_padding=”||||false|false” button_custom_padding_tablet=”||||false|false” button_custom_padding_phone=”||||false|false” button_custom_padding_last_edited=”on|desktop” custom_margin=”|25px|||false|false” custom_padding=”|95px|15px|35px|false|false” border_radii=”on|25px|25px|25px|25px” border_color_all=”#FFFFFF” global_colors_info=”{}” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_color__hover_enabled=”on|hover”][\/dsm_image_accordion_child][dsm_image_accordion_child image_accordion_src=”https:\/\/leger360.com\/wp-content\/uploads\/2023\/12\/wow-study-retail.jpg” image_accordion_title=”WOW In-Store and WOW Digital specialized studies” image_accordion_desc=”WOW In-Store (Ontario, Western Canada, Quebec) and WOW Digital (Canada) are expertly crafted retail-specific benchmarks that evaluate the in-store and online customer experience across 20+ dimensions and 20+ sectors.” show_ia_button=”on” ia_button_text=”Learn more” ia_button_link=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NTcifX0=@” ia_button_link_target=”on” ia_align_horizontal=”left” ia_align_vertical=”bottom” overlay_content_padding=”10px|10px|10px||false|false” overlay_color=”rgba(46,46,48,0.6)” _builder_version=”4.24.0″ _dynamic_attributes=”ia_button_link” _module_preset=”default” title_level=”h3″ title_font_size=”28px” desc_font_size=”16px” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_border_color=”RGBA(255,255,255,0)” button_use_icon=”on” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_custom_padding=”||||false|false” button_custom_padding_tablet=”||||false|false” button_custom_padding_phone=”||||false|false” button_custom_padding_last_edited=”on|desktop” custom_margin=”|25px|||false|false” custom_padding=”|95px|15px|35px|false|false” border_radii=”on|25px|25px|25px|25px” border_color_all=”#FFFFFF” global_colors_info=”{}” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_color__hover_enabled=”on|hover”][\/dsm_image_accordion_child][dsm_image_accordion_child image_accordion_src=”https:\/\/leger360.com\/wp-content\/uploads\/2024\/01\/20240115-Website-Retail-page-Accordian-graph-RCC.jpg” title_text=”Clothing,Store:,Female,Visual,Merchandising,Professional,Uses,Tablet,Computer,To” image_accordion_title=”Retail Council of Canada partnership” image_accordion_desc=”We are proud to partner with RCC, the voice of retail in Canada that advocates for Canadian retailers through effective advocacy, communications, and education.” ia_align_horizontal=”left” ia_align_vertical=”bottom” overlay_content_padding=”10px|10px|10px||false|false” overlay_color=”rgba(46,46,48,0.6)” _builder_version=”4.24.1″ _module_preset=”default” title_level=”h3″ title_font_size=”28px” desc_font_size=”16px” custom_padding=”|95px|15px|35px|false|false” border_radii=”on|25px|25px|25px|25px” border_color_all=”#FFFFFF” global_colors_info=”{}”][\/dsm_image_accordion_child][\/dsm_image_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#ffffff” custom_margin=”0px||0px||false|false” custom_padding=”40px||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”10px||0px||false|false” custom_margin_tablet=”10px||0px||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ admin_label=”Column” _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”0px|0px|0px|0px|false|false” custom_padding_phone=”0px|0px|0px|0px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text disabled_on=”off|off|off” admin_label=”Text” _builder_version=”4.27.4″ _module_preset=”default” text_font=”Aptos||||||||” text_text_color=”#2E2E30″ text_font_size=”50px” text_line_height=”34px” header_font_size=”16px” header_2_font=”||||||||” header_2_text_color=”#ED1C24″ width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” max_width=”100%” custom_margin=”||0px||false|false” custom_padding=”|0px|50px||false|false” custom_padding_tablet=”|0px|30px||false|false” custom_padding_phone=”||0px||false|false” custom_padding_last_edited=”on|tablet” text_font_size_tablet=”28px” text_font_size_phone=”28px” text_font_size_last_edited=”on|tablet” text_orientation_tablet=”left” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Meet our experts<\/span><\/p>\n

[\/et_pb_text][dsm_card_carousel centered_slides=”on” slide_to_show=”1″ speed=”2500″ equal_height=”on” layout=”inline” content_horizontal_alignment=”flex-start” arrow_position=”inside” arrow_size=”50px” arrow_color=”#ED1C24″ arrow_background_color=”RGBA(255,255,255,0)” dots=”off” grab=”off” stretch_image=”off” image_alignment=”center” layout_tablet=”stacked” layout_phone=”stacked” layout_last_edited=”on|tablet” layout_inline_image_width_tablet=”” layout_inline_image_width_phone=”” layout_inline_image_width_last_edited=”on|phone” arrow_size_tablet=”40px” arrow_size_phone=”40px” arrow_size_last_edited=”on|tablet” arrow_color_tablet=”#ED1C24″ arrow_color_phone=”#ED1C24″ arrow_color_last_edited=”on|desktop” admin_label=”Industries Slider” _builder_version=”4.27.4″ _module_preset=”default” badge_font=”Aptos||||||||” header_text_color=”#FFFFFF” body_font=”Aptos||||||||” body_text_color=”#FFFFFF” custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” custom_margin=”0px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”30px||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|45px|||false|false” custom_padding_tablet=”|45px|||false|false” custom_padding_phone=”|0px|||false|false” custom_padding_last_edited=”on|phone” header_font_size_tablet=”20px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” custom_css_free_form=”||selector .dsm_card_carousel_child_description p {|| color: #000;||}||selector .swiper-button-prev {|| left: 0;|| top: 36% !important;||}||selector .swiper-button-next {|| right: 0;|| \ttop: 36% !important;||}||@media only screen and (max-width:980px){|| selector.et_pb_module{|| margin-left: 0px;||}||}||@media only screen and (max-width:767px){|| selector .swiper-button-prev {|| left: -50px;|| top: 30%!important;||}|| selector .swiper-button-next {|| right: -50px;|| \ttop: 30% !important;||}||}” border_radii_image=”on|10px|10px|10px|10px” locked=”off” global_colors_info=”{}” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover” min_height=”391px”][dsm_card_carousel_child admin_label=”Expert” title=”Luc Dumont” subtitle=”Senior VP, Consumer Insights, Central Canada” image=”https:\/\/leger360.com\/wp-content\/uploads\/2025\/09\/Luc_Dumont.jpg” image_as_background=”off” image_width=”65%” badge_custom_position=”on” badge_background_color=”#2E2E30″ badge_padding=”15px|15px|15px|15px|true|false” content_padding=”20px|20px|20px|0px|false|false” button_url_new_window=”1″ image_background_height_tablet=”280px” image_background_height_phone=”280px” image_background_height_last_edited=”on|desktop” image_width_tablet=”60%” image_width_phone=”80%” image_width_last_edited=”on|phone” badge_left_position_tablet=”2.5rem” badge_left_position_phone=”2.5rem” badge_left_position_last_edited=”on|desktop” content_padding_tablet=”||0px||false|false” content_padding_phone=”||0px||false|false” content_padding_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”default” badge_font=”Aptos||||||||” badge_text_color=”#FFFFFF” header_font=”Aptos||||||||” header_text_color=”#000000″ header_font_size=”28px” body_text_color=”#000000″ body_font_size=”17px” subhead_text_color=”#000000″ custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#000000″ button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_alignment=”left” button_custom_margin=”20px|||0px|false|false” button_custom_margin_tablet=”||||false|false” button_custom_margin_phone=”||||false|false” button_custom_margin_last_edited=”on|phone” button_custom_padding=”10px||10px||true|false” button_custom_padding_tablet=”||||false|false” button_custom_padding_phone=”||||false|false” button_custom_padding_last_edited=”on|phone” custom_margin=”||||false|false” custom_padding=”||||false|false” body_text_color_tablet=”#000000″ body_text_color_phone=”#000000″ body_text_color_last_edited=”on|phone” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover” parent_button=”on” parent_button_icon=”$” parent_header_level=”h4″ parent_stretch_image=”off”]<\/p>\n

\n
I uncover what makes people walk past or walk in\u2014helping retailers shape brand experiences, pricing cues, and environments that turn browsers into buyers.<\/span><\/div>\n
<\/div>\n<\/blockquote>\n

[\/dsm_card_carousel_child][dsm_card_carousel_child admin_label=”Expert” title=”Stephane Drouin” subtitle=”Senior VP, Consumer Insights, Eastern Canada” image=”https:\/\/leger360.com\/wp-content\/uploads\/2025\/09\/Stephane_Drouin.jpg” image_as_background=”off” image_width=”65%” badge_custom_position=”on” badge_background_color=”#2E2E30″ badge_padding=”15px|15px|15px|15px|true|false” content_padding=”20px|20px|20px|0px|false|false” button_url_new_window=”1″ image_background_height_tablet=”280px” image_background_height_phone=”280px” image_background_height_last_edited=”on|desktop” image_width_tablet=”60%” image_width_phone=”80%” image_width_last_edited=”on|phone” badge_left_position_tablet=”2.5rem” badge_left_position_phone=”2.5rem” badge_left_position_last_edited=”on|desktop” content_padding_tablet=”||0px||false|false” content_padding_phone=”||0px||false|false” content_padding_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”default” badge_font=”Aptos||||||||” badge_text_color=”#FFFFFF” header_font=”Aptos||||||||” header_text_color=”#000000″ header_font_size=”28px” body_text_color=”#000000″ body_font_size=”17px” subhead_text_color=”#000000″ custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#000000″ button_font=”Aptos|700|||||||” button_icon=”$||divi||400″ button_icon_color=”#ED1C24″ button_on_hover=”off” button_alignment=”left” button_custom_margin=”20px|||0px|false|false” button_custom_margin_tablet=”||||false|false” button_custom_margin_phone=”||||false|false” button_custom_margin_last_edited=”on|phone” button_custom_padding=”10px||10px||true|false” button_custom_padding_tablet=”||||false|false” button_custom_padding_phone=”||||false|false” button_custom_padding_last_edited=”on|phone” custom_margin=”||||false|false” custom_padding=”||||false|false” body_text_color_tablet=”#000000″ body_text_color_phone=”#000000″ body_text_color_last_edited=”on|phone” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_text_color__hover=”#ED1C24″ button_text_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#ED1C24″ button_border_color__hover_enabled=”on|hover” button_icon_color__hover=”#000000″ button_icon_color__hover_enabled=”on|hover” parent_button=”on” parent_button_icon=”$” parent_header_level=”h4″ parent_stretch_image=”off”]<\/p>\n

\n

I generate and transform shopper insights into winning strategies that elevate customer experience, drive bigger baskets, stronger loyalty, and sustainable category growth.<\/span><\/p>\n<\/blockquote>\n

[\/dsm_card_carousel_child][\/dsm_card_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|on” _builder_version=”4.23.4″ _module_preset=”default” background_color=”#EEEEEF” custom_padding=”0px||25px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#FFFFFF” transform_translate_linked=”off” custom_padding=”25px|25px|25px|25px|true|true” border_radii=”on|15px|15px|15px|15px” border_radii_tablet=”on|15px|15px|15px|15px” border_radii_phone=”on|15px|15px|15px|15px” border_radii_last_edited=”on|desktop” global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-5px”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” header_2_font=”Aptos||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”28px” custom_margin=”||20px||false|false” header_font_size_tablet=”” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Dedicated experts with regional expertise<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”28cfcf78-1bee-4815-a9d5-6caa8f7a4b47″ text_font=”Aptos||||||||” text_text_color=”#000000″ text_line_height=”1.5em” header_text_color=”#FFFFFF” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” custom_margin=”0px||25px||false|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Our experts have been deeply immersed in retail for decades. Benefit from partnering with a team that understands your regional reality and how your competitive set differs from place to place.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#FFFFFF” transform_translate_linked=”off” custom_padding=”25px|25px|25px|25px|true|true” border_radii=”on|15px|15px|15px|15px” border_radii_tablet=”on|15px|15px|15px|15px” border_radii_phone=”on|15px|15px|15px|15px” border_radii_last_edited=”on|desktop” global_colors_info=”{}” transform_translate__hover_enabled=”on|hover” transform_translate__hover=”0px|-5px” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” header_2_font=”Aptos||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”28px” custom_margin=”||20px||false|false” header_font_size_tablet=”” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Advanced analytics<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”28cfcf78-1bee-4815-a9d5-6caa8f7a4b47″ text_font=”Aptos||||||||” text_text_color=”#000000″ text_line_height=”1.5em” header_text_color=”#FFFFFF” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” custom_margin=”0px||25px||false|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

When you need to go beyond traditional market research and uncover deeper insights, you can rely on our close partnership with the Leger Analytics team. We can gather new data and leverage the data you already have to help you improve your strategy.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM5ODAifX0=@” button_text=”Learn more” _builder_version=”4.24.1″ _dynamic_attributes=”button_url” _module_preset=”default” custom_margin=”||60px||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”10px|30px|10px|15px|false|false” custom_padding_tablet=”10px|30px|10px|15px|false|false” custom_padding_phone=”10px|30px|10px|15px|false|false” custom_padding_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” button_custom_margin_tablet=”0px||||false|false” button_custom_margin_phone=”0px||||false|false” button_custom_margin_last_edited=”on|desktop” button_bg_enable_color__hover=”on” transform_styles__hover_enabled=”off|desktop” transform_scale__hover_enabled=”off|desktop” transform_translate__hover_enabled=”off|desktop” transform_rotate__hover_enabled=”off|desktop” transform_skew__hover_enabled=”off|desktop” transform_origin__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#FFFFFF” transform_translate_linked=”off” custom_padding=”25px|25px|25px|25px|true|true” border_radii=”on|15px|15px|15px|15px” border_radii_tablet=”on|15px|15px|15px|15px” border_radii_phone=”on|15px|15px|15px|15px” border_radii_last_edited=”on|desktop” global_colors_info=”{}” transform_translate__hover_enabled=”on|hover” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-5px”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” header_2_font=”Aptos||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”28px” custom_margin=”||20px||false|false” header_font_size_tablet=”” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

WOW and WOW Digital<\/h2>\n

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WOW In-Store (Ontario, Western Canada, Quebec) and WOW Digital (Canada) are expertly crafted retail-specific benchmarks that evaluate the in-store and online customer experience across 20+ dimensions and 20+ sectors.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjM1NTcifX0=@” button_text=”Learn more” _builder_version=”4.23.4″ _dynamic_attributes=”button_url” _module_preset=”default” custom_margin=”||60px||false|false” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||30px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”10px|30px|10px|15px|false|false” custom_padding_tablet=”10px|30px|10px|15px|false|false” custom_padding_phone=”10px|30px|10px|15px|false|false” custom_padding_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” button_custom_margin_tablet=”0px||||false|false” button_custom_margin_phone=”0px||||false|false” button_custom_margin_last_edited=”on|desktop” button_bg_enable_color__hover=”on” transform_styles__hover_enabled=”off|desktop” transform_scale__hover_enabled=”off|desktop” transform_translate__hover_enabled=”off|desktop” transform_rotate__hover_enabled=”off|desktop” transform_skew__hover_enabled=”off|desktop” transform_origin__hover_enabled=”off|desktop”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.23.4″ _module_preset=”default” background_color=”#FFFFFF” transform_translate_linked=”off” custom_padding=”25px|25px|25px|25px|true|true” border_radii=”on|15px|15px|15px|15px” border_radii_tablet=”on|15px|15px|15px|15px” border_radii_phone=”on|15px|15px|15px|15px” border_radii_last_edited=”on|desktop” global_colors_info=”{}” transform_translate__hover_enabled=”on|hover” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-5px”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” header_2_font=”Aptos||||||||” header_2_text_align=”left” header_2_text_color=”#000000″ header_2_font_size=”28px” custom_margin=”||20px||false|false” header_font_size_tablet=”” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” header_2_font_size_tablet=”50px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

Retail Council of Canada partnership<\/h2>\n

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We are proud to partner with RCC, the voice of retail in Canada that advocates for Canadian retailers though effective advocacy, communications, and education.<\/p>\n

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Transform your retail strategy today<\/h2>\n

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Advance your retail brand with tailored insights and research.<\/span><\/p>\n

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RetailAdapt and thrive with retail research\u00a0Succeed long-term and navigate the changing retail landscape.Get strategic retail intelligence

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Does your brand have what it takes to stand out from the competition?<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t
How can you better connect with your customers and expand into new territory? How do you navigate technological, economic, and other challenges? We know you need insights you can trust to make informed decisions and plan, and we\u2019re here to help. Whether you need to make big-picture brand decisions or tactical tweaks, we have you covered.\u00a0 We\u2019re not just market researchers\u2014we are retail experts who are your dedicated allies in understanding what truly matters to your customers to help you succeed. Let\u2019s move the needle at your business together. Some of our satisfied clients include The Home Depot, Decathlon, Metro, Sephora, and more.\u00a0<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>
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