2018 WOW Customer Experience Retail Monitor

We are pleased to invite you to the unveiling of the WOW Customer Experience Index for Retailers in Canada! This year, we will also be revealing the results of our new Study, WOW Digital 2018, in which we assessed the online experience (from shopping to delivery) of more than 100 retailers’ transactional websites.

Presented exclusively:

1. The best in-store experience in Ontario
2. The best transactional websites in Canada
3. The importance of your website in the customer’s journey

Complimentary breakfast buffet starts at 7:30 am. Presentations begin promptly at 8:00 am.



Tue, 27 November 2018

7:30 AM – 9:30 AM EST


St. James Cathedral Centre

65 Church Street

Toronto, ON M5C 2E9