{"id":16740,"date":"2023-01-19T18:00:00","date_gmt":"2023-01-19T18:00:00","guid":{"rendered":"https:\/\/leger360.com\/wow-et-wow-numerique-2022-decouvrez-les-palmares\/"},"modified":"2024-02-09T10:10:40","modified_gmt":"2024-02-09T10:10:40","slug":"wow-et-wow-numerique-2022-decouvrez-les-palmares","status":"publish","type":"post","link":"https:\/\/leger360.com\/fr\/wow-et-wow-numerique-2022-decouvrez-les-palmares\/","title":{"rendered":"WOW et WOW num\u00e9rique 2022 : d\u00e9couvrez les palmar\u00e8s"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-decouvrez-les-palmares-2022-et-les-gagnants-par-secteur\">D\u00c9COUVREZ LES PALMAR\u00c8S 2022 ET LES GAGNANTS PAR SECTEUR<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-telechargez-le-livret-gratuit-des-etudes-wow-et-wow-numerique-2022-en-completant-le-formulaire-ci-dessous\">T\u00c9L\u00c9CHARGEZ LE LIVRET GRATUIT DES \u00c9TUDES WOW et WOW num\u00e9rique 2022 EN COMPL\u00c9TANT LE FORMULAIRE CI-DESSOUS.<\/h3>\n\n\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-meilleures-experiences-en-magasin-au-quebec-et-en-ontario\">MEILLEURES EXP\u00c9RIENCES EN MAGASIN AU QU\u00c9BEC ET EN ONTARIO<\/h2>\n\n\n\n<p>V\u00e9ritable sp\u00e9cialiste de la mesure de l\u2019exp\u00e9rience client, WOW \u00e9value diff\u00e9rents indicateurs de performance propres aux commerces de d\u00e9tail. Elle r\u00e9v\u00e8le, ann\u00e9e apr\u00e8s ann\u00e9e, le classement des d\u00e9taillants qu\u00e9b\u00e9cois et ontariens offrant la meilleure exp\u00e9rience client\u202fen magasin.<\/p>\n\n\n\n<p>L\u2019\u00e9tude WOW pr\u00e9sente les forces et les faiblesses d\u2019un d\u00e9taillant et de ses concurrents, les principaux irritants rencontr\u00e9s par la client\u00e8le en magasin, et l\u2019\u00e9volution dans le temps de l\u2019exp\u00e9rience client offerte par diff\u00e9rents joueurs dans un m\u00eame secteur.<\/p>\n\n\n\n<p>Les d\u00e9taillants ayant obtenu un score sup\u00e9rieur \u00e0 90 se trouvent dans le palmar\u00e8s des d\u00e9taillants offrant la meilleure exp\u00e9rience client en magasin en 2022!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-palmares-wow-quebec\">PALMAR\u00c8S WOW QU\u00c9BEC<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/leger360.com\/wp-content\/uploads\/2024\/02\/20230119-TOP-QC-2022-FR-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-40176\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Cette ann\u00e9e, un nouveau joueur fait son entr\u00e9e dans le palmar\u00e8s WOW au Qu\u00e9bec, l\u2019entreprise qu\u00e9b\u00e9coise <strong>Tite Frette<\/strong>. Cette entreprise arrive en t\u00eate des <strong>203<\/strong> entreprises \u00e9valu\u00e9es sur plus de 20 dimensions de l\u2019exp\u00e9rience client en magasin. Les d\u00e9taillants <strong>Yves Rocher<\/strong>, <strong>Shop Sant\u00e9<\/strong>, <strong>Nespresso<\/strong> et <strong>Claire France<\/strong> arrivent, de leur c\u00f4t\u00e9, dans le top 5 du palmar\u00e8s.<\/p>\n\n\n\n<p>D\u00e9couvrez les scores par secteurs en t\u00e9l\u00e9chargeant le livret officiel de l\u2019\u00e9tude.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-palmares-wow-ontario\">PALMAR\u00c8S WOW ONTARIO<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/leger360.com\/wp-content\/uploads\/2024\/02\/20230111-TOP-ON-2022-FR-1024x1024.jpg\" alt=\"Les meilleures exp\u00e9riences en magasin en Ontario\" class=\"wp-image-40134\" width=\"1024\" height=\"1024\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>En 2022, l\u2019entreprise <strong>Saje Natural Wellness<\/strong> s\u2019est surpass\u00e9e pour acc\u00e9der \u00e0 la premi\u00e8re place du classement WOW Ontario. Cette entreprise arrive en t\u00eate des <strong>148 <\/strong>entreprises \u00e9valu\u00e9es sur plus de 20 dimensions de l\u2019exp\u00e9rience client en magasin. Les d\u00e9taillants <strong>Lush, Lee Valley Tools, Lindt Chocolate Shop<\/strong> et <strong>M&#038;M Food Market <\/strong>compl\u00e8tent le top 5 du palmar\u00e8s.<\/p>\n\n\n\n<p>D\u00e9couvrez les scores par secteurs en t\u00e9l\u00e9chargeant le livret officiel de l\u2019\u00e9tude.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-decouvrez-le-palmares-2022-des-meilleures-experiences-numeriques-au-canada\">D\u00c9COUVREZ LE PALMAR\u00c8S 2022 DES MEILLEURES EXP\u00c9RIENCES NUM\u00c9RIQUES AU CANADA<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-palmares-wow-numerique\">PALMAR\u00c8S WOW NUM\u00c9RIQUE<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/leger360.com\/wp-content\/uploads\/2024\/02\/20230111-TOP-Numerique-2022-FR-1024x1024.jpg\" alt=\"Les meilleures exp\u00e9riences en ligne au Canada\" class=\"wp-image-40137\" width=\"1024\" height=\"1024\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>En 2022, <strong>Shop Sant\u00e9<\/strong> r\u00e9ussit \u00e0 se classer au premier rang du palmar\u00e8s WOW num\u00e9rique. Plus pr\u00e9cis\u00e9ment, l\u2019entreprise obtient la premi\u00e8re place parmi plus de <strong>200 sites web et applications<\/strong> d\u2019entreprises provenant d\u2019une vingtaine de secteurs d\u2019activit\u00e9. On trouve \u00e9galement la <strong>SAQ, La Maison Simons, Nespresso<\/strong> et <strong>LEGO<\/strong> dans le top 5 des d\u00e9taillants ayant offerts la meilleure exp\u00e9rience num\u00e9rique en 2022.<\/p>\n\n\n\n<p>D\u00e9couvrez les scores par secteurs en t\u00e9l\u00e9chargeant le livret officiel de l\u2019\u00e9tude.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-vous-etes-interesse-e-par-l-achat-de-ces-etudes-cliquez-ici-pour-nous-contacter\">VOUS \u00caTES INT\u00c9RESS\u00c9(E) PAR L&rsquo;ACHAT DE CES \u00c9TUDES? <a href=\"https:\/\/leger360.com\/fr\/services\/leger\/wow\/#gform_wrapper_54\">CLIQUEZ ICI<\/a> POUR NOUS CONTACTER. <\/h2>\n","protected":false},"excerpt":{"rendered":"<p>D\u00c9COUVREZ LES PALMAR\u00c8S 2022 ET LES GAGNANTS PAR SECTEUR T\u00c9L\u00c9CHARGEZ LE LIVRET GRATUIT DES \u00c9TUDES WOW et WOW num\u00e9rique 2022 EN COMPL\u00c9TANT LE FORMULAIRE CI-DESSOUS. MEILLEURES EXP\u00c9RIENCES EN MAGASIN AU QU\u00c9BEC ET EN ONTARIO V\u00e9ritable sp\u00e9cialiste de la mesure de l\u2019exp\u00e9rience client, WOW \u00e9value diff\u00e9rents indicateurs de performance propres aux commerces de d\u00e9tail. Elle r\u00e9v\u00e8le, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11655,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[34],"tags":[57],"post_language_cat":[39],"class_list":["post-16740","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-market-intelligence","tag-wow-2022","post_language_cat-fr-market-intelligence"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>WOW et WOW num\u00e9rique 2022 : d\u00e9couvrez les palmar\u00e8s - Leger<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leger360.com\/fr\/wow-et-wow-numerique-2022-decouvrez-les-palmares\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WOW et WOW num\u00e9rique 2022 : d\u00e9couvrez les palmar\u00e8s\" \/>\n<meta property=\"og:description\" content=\"D\u00c9COUVREZ LES PALMAR\u00c8S 2022 ET LES GAGNANTS PAR SECTEUR T\u00c9L\u00c9CHARGEZ LE LIVRET GRATUIT DES \u00c9TUDES WOW et WOW num\u00e9rique 2022 EN COMPL\u00c9TANT LE FORMULAIRE CI-DESSOUS. MEILLEURES EXP\u00c9RIENCES EN MAGASIN AU QU\u00c9BEC ET EN ONTARIO V\u00e9ritable sp\u00e9cialiste de la mesure de l\u2019exp\u00e9rience client, WOW \u00e9value diff\u00e9rents indicateurs de performance propres aux commerces de d\u00e9tail. 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