Associate Vice-President, Services
Susan joined the Leger team in 2006 and is a ten-year veteran in marketing strategy and research. She has consulted across a wide range of industries and topic areas, including customer satisfaction and loyalty, new product development, branding and communications. As an experienced and duly-trained senior RIVA moderator, Susan is available to lead focus groups and conduct in-depth interviews as required. In addition to having worked with public and private sector clients across Canada, she has conducted public consultations and supported strategic planning activities for the Government of Alberta. Susan also has a background in the food and beverage industry, and has worked in new product development for organizations in Canada, Europe and Asia.