Recalls and Reputations

From children’s toys to pharmaceutical products, experience has shown us that organizations that prepare for the unthinkable are better able to manage crises and their corporate reputation. Terence Flynn, PhD is a respected leader in crisis management in Canada and the US. Over the past 20 years, he managed major crises for the city of Walkerton (contaminated water), the U.S. Army and the U.S. Navy Environmental Health Center among others. During this conference, he will share his experience with us and make recommendations for the effective management of crises and media relations. This presentation offers pragmatic and applied advice based on case studies. For a better communications plan and impact assessment.

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