[WEBINAR] Unveiling of the Best Retailers in Ontario!

January 1, 1970

Leger, in collaboration with the Retail Council of Canada (RCC), is proud to present the 13th edition of its highly anticipated annual WOW study

A true specialist in customer experience measurement, WOW evaluates various performance indicators specific to retail businesses. Year after year, it reveals the ranking of the Ontario retailers that offer the best in-store  customer experience. In 2022, more than 12,000 Ontarians  were surveyed to identify the strengths and weaknesses of 148 retailers  across  20 sectors

SPECIAL FEATURE: THE RETAIL LABOUR SHORTAGE

The 2022 WOW study paints a picture of the current and future labour shortage situation affecting the retail sector. 

What are the retail labour shortage trends? What is the impact on the shopping experience? What are customers’ perspectives? 

Register for the webinar to get the first look at the study results. 

WOW QUEBEC

Are you interested in the 2022 WOW study results for Quebec? A webinar will be held (in French only) on January 17, 2023, at 9 a.m. EST to present the results. 

Click here to see the details and register.  

Related Posts

Improve Your Brand Reputation With Reputation 2024

Companies evaluated in our Reputation 2024 study can gain access to an exhaustive report detailing their brand reputation. Discover public perception of your organization through the lens of the six pillars of reputation,...

Spring Travel Plans

As winter begins to phase out and spring comes roaring in, Canadians have felt the need to get out of their city and travel to other places. From March 8 to10 2024, we surveyed Canadians on their travel plans for this spring. Download the report to learn more. Key...

Unlock the Potential of Canadian Newcomers in 2024

Discover the insights of our "Cracking the Newcomer Code" study, an essential resource for Canadian banks, insurance companies, government entities, public organizations, recruitment and staffing agencies, and more.  If you would like to purchase the full report...

Spring Travel Plans

As winter begins to phase out and spring comes roaring in, Canadians have felt the need...

Get the latest in your inbox

Stay up to date on cutting-edge research, news and more.