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The Great Retail Loyalty Shift 

By Hélène Crépin and Luc Dumont Retail loyalty is one of the most talked-about, and most misunderstood, topics in the industry today. Headlines regularly suggest that loyalty is disappearing, that...

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“My experience over the years with Leger has made this company my go-to quantitative research partner. They are small enough to provide experienced, senior-level management to staff projects of every size and help figure out the best methodology for the purpose, yet large enough to access difficult-to-reach panels and provide complex analysis in a cost-effective manner. This research company is a hidden gem.”

Emmy Kondo, DeBeers

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Seth Pollack, NicePak

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Eric Pateman, Vancouver Airport Authority

“Platinum Guild International has partnered with Leger for several years to track platinum jewelry business in the United States. The annual Retailer Barometer study encompasses a broad spectrum of product categories and retail distribution channels, and this comprehensive study provides us with valuable insights about sales performance, consumer experience, and industry sentiment. The team at Leger is a talented group of research professionals who understand our needs and never fail to deliver results.”

Kevin Reilly, Platinum Guild International

“Nortera chose Leger DGTL because they offer an innovative campaign that highlights our employees as ambassadors, going beyond the scope of conventional recruitment campaigns. The agency emphasizes market research and in-depth analyses of target markets for recruitment, providing a unique strategic approach in harmony with Nortera’s objectives.”

Michelle Lemery, Nortera

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