Are you wowing the Canadians who visit your website or mobile app? How does the online experience you offer compare to other retailers in your category? How can you improve or maintain your performance?
We are proud to present the 5th edition of our highly anticipated annual WOW Digital study. WOW Digital evaluates various performance indicators specific to retail businesses.
Year after year, it reveals the ranking of the Canadian retailers that offer the best digital customer experience.
On January 25, 2024, from 12 p.m. to 1 p.m. ET, we unveiled which retailers offer the best online experience in Canada and explained how personalization and artificial intelligence impact the online customer experience.
Our WOW Digital study has the answers you need to grow sales, improve the online customer experience you offer, and stay ahead.
Are you interested in the results of WOW in-store?
All the information you need is available here.