[WEBINAR] 2020 LoyalT Study: Canada’s Best Loyalty Programs

October 28, 2020

In this webinar, Leger and R3 Marketing presented the results of the 4th edition of LoyalT: the most comprehensive annual study on loyalty program performance and trends in Canada.

Back after 2 years, the LoyalT ranking lists the 20 best loyalty programs in Canada.

New this year, the study explores Canadians’ intentions for using loyalty programs in the wake of the COVID-19 pandemic.

Also, discover the following results, based on the answers of more than 5,000 Canadians:

  • The programs that have progressed and regressed in recent years
  • The impact of premium programs (Amazon Prime, PC Optimum Insiders, Plum + and Costco) on traditional retailers, and members’ interest in joining these types of programs
  • The effectiveness of co-branded credit cards
  • The comparative performance of different types of programs
  • Future loyalty trends

This webinar was presented by

Hans Laroche and Paul Lafortune, partners at R3 Marketing
Luc Dumont, Vice-President, CPG at Leger

TO WATCH THE RECORDING OF THE WEBINAR, CLICK HERE

TO DISCOVER THE HIGHLIGHTS OF THE STUDY, CLICK HERE

Related Posts

The Great Retail Loyalty Shift 

By Hélène Crépin and Luc Dumont Retail loyalty is one of the most talked-about, and most misunderstood, topics in the industry today. Headlines regularly suggest that loyalty is disappearing, that consumers are more fickle than ever, and that price is the only factor...

Confidence in Banks’ Preparedness for Economic and Cyber Shocks

Are Canadians Confident in Banks’ Preparedness for Economic and Cyber Shocks? The Data Says: It Depends. Canada’s financial institutions have built a reputation for stability, but stability is no longer the same as preparedness. In a year shaped by inflation fatigue,...

Get the latest in your inbox

Stay up to date on cutting-edge research, news and more.