[WEBINAR] Unveiling of the Best Retailers in Ontario!

1 January 1970

Leger, in collaboration with the Retail Council of Canada (RCC), is proud to present the 13th edition of its highly anticipated annual WOW study

A true specialist in customer experience measurement, WOW evaluates various performance indicators specific to retail businesses. Year after year, it reveals the ranking of the Ontario retailers that offer the best in-store  customer experience. In 2022, more than 12,000 Ontarians  were surveyed to identify the strengths and weaknesses of 148 retailers  across  20 sectors

SPECIAL FEATURE: THE RETAIL LABOUR SHORTAGE

The 2022 WOW study paints a picture of the current and future labour shortage situation affecting the retail sector. 

What are the retail labour shortage trends? What is the impact on the shopping experience? What are customers’ perspectives? 

Register for the webinar to get the first look at the study results. 

WOW QUEBEC

Are you interested in the 2022 WOW study results for Quebec? A webinar will be held (in French only) on January 17, 2023, at 9 a.m. EST to present the results. 

Click here to see the details and register.  

Related Posts

Lana Porter Meets AIMI: A Human Take on AI-Moderated Interviews

As AI becomes more common in market research, qualitative teams are asking a practical question: how can new tools help us move faster and hear from more people, while still protecting the nuance and interpretation that make qualitative insights useful? For Leger,...

The Biggest Survey Design Mistakes in Academic Research

A well-designed survey can produce reliable, meaningful data. A poorly designed one can compromise an entire study. And yet, survey design is often underestimated. It’s more than just a series of questions; it’s one of the key pilars for a strong thesis. Whether...

Get the latest in your inbox

Stay up to date on cutting-edge research, news and more.