Leger’s North American Tracker – January 19, 2021

Leger’s North American Tracker – January 19, 2021

DOWNLOAD THE FULL REPORT AT THE END OF THIS ARTICLE Every two weeks, we survey Canadians and Americans to explore their perspectives on COVID-19 and other current events. Stay up to date on the latest trends and discover our most recent results below. This survey is...
The WOW Study is Back in 2020!

The WOW Study is Back in 2020!

Leger presents the 10th edition of its annual WOW study. The WOW study evaluates customer experience in stores and various performance indicators that are specific to retailers. It identifies the major irritants your customers experience and analyzes their feedback....
WOW Digital 2020: Discover the Best Online Experiences in Canada!

WOW Digital 2020: Discover the Best Online Experiences in Canada!

For the 3rd consecutive year, in 2020, the WOW Digital study, created by Leger, evaluated various Canadian companies’ online customer experience. The study enables you to better understand if your website or app meets your customers’ increasingly demanding needs and...
WOW 2020: The Results Are In!

WOW 2020: The Results Are In!

Leger is pleased to present the results of its 2020 WOW Study, including the ranking of the best in-store experiences in Ontario! Brick and mortar retailers know that providing an excellent customer experience is essential for success. But how can you measure the...