WOW 2021: Unveiling of the Best Retailers in Ontario!

WOW 2021: Unveiling of the Best Retailers in Ontario!

Leger is pleased to unveil the best in-store experiences in Ontario in 2021 as part of its highly anticipated annual WOW Study. WOW is a true specialist in measuring the in-store customer experience. For more than 10 years, the study has revealed the ranking of the...
WOW Digital 2021 : Unveiling Canada’s Best Online Experiences!

WOW Digital 2021 : Unveiling Canada’s Best Online Experiences!

For the fourth consecutive year, Leger’s WOW Digital study evaluated the online experience on 184 Canadian websites and mobile apps on 22 dimensions of our online customer experience model. This study allows companies to identify their strengths and weaknesses...
[WEBINAR] Unveiling of the 2021 WOW Study

[WEBINAR] Unveiling of the 2021 WOW Study

Leger, in collaboration with the Retail Council of Canada (RCC), is proud to present the 11th edition of its highly anticipated annual WOW study. A true specialist in customer experience measurement, WOW evaluates various performance indicators specific to retail...
Canadian Black Friday/Holiday Survey 2021

Canadian Black Friday/Holiday Survey 2021

From December 3 to December 6, 2021, on behalf of DIG360, Leger conducted an online survey among Canadians to explore their perspectives on Black Friday shopping. We asked them about their shopping behaviour, concerns about supply chain disruptions in advance of the...